There’s no winning and losing in most jobs.
No final buzzer. No trophy. No one clapping when you finish an email, make a hard call, or shut it down at the end of a day. Which makes creating and sustaining excellence extremely challenging.
If you care about excellence and leading with it, this week is for you.
I. Excellence isn’t measured by outcomes. It’s measured by meeting a standard.
What it means:
Excellence isn’t perfection. It’s progress. It’s choosing to do the small things with intention, again and again, up to a certain standard.
A standard, by definition, is what good looks like. But good leaders define what good looks like, great leaders define what great looks like. Now isn’t the time to wait for someone else to define winning or what excellence looks like. You must define it for yourself and your team. Then continually raise the bar.
II. Once you lower your standard, it becomes the new normal.
What it means:
The moment you say, “That’s good enough,” it becomes your new normal. And normal, over time, tends to become average.
On a recent episode of Quarterback on Netflix, Cincinnati Bengals Quarterback Joe Burrow showed what this is to a tee. During a game late in the season versus the Tennessee Titans, the team won the game, but jumped offside eight times during the game. However, instead of being happy about winning, he was upset by the level of excellence the team executed against. He told his head coach, “I don’t care that we won; that wasn’t good enough. It wasn’t up to our standard.”
III. Excellence requires commitment.
What it means:
To lead at a high level, you must choose to bring as many team members as possible into the zone of excellence. To do that requires being committed to excellence instead of being interested in it. Author David Brooks says commitment is “Putting structure around something for when you no longer feel like doing it.” If you or your team is going to be excellent, it requires commitment.
This means holding the standard, even when it’s tiring. It means modeling the behavior, not just preaching it. It means doing what’s right, not what’s easy.
Use your gifts,
John Eades
CEO | LearnLoft | The Sales Infrastructure
P.S. Sorry the newsletter is hitting your inbox a little late today. It was a 2 AM arrival in Charlotte due to weather delays.
Yesterday, I had the opportunity to deliver the third Skill Mastery workshop in Houston, Texas, for a world-class senior living community. Their HR Director had a phenomenal idea, “Let’s provide quarterly workshops with lunch provided to our 60 leaders to fuel their professional and personal development.” It’s been a homerun. I have included a picture below of their team participating in a competition to teach leading teams.
If this sounds like something that might be a good idea in your organization, schedule a call here to see if it’s a good fit.
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We enjoy speaking to groups that are passionate about leadership, coaching, and building stronger teams. Our keynotes and workshops help leaders elevate performance, strengthen culture, and turn good teams into exceptional ones. Some of our most popular keynotes and talks in the last month include:
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Building a Culture of Excellence - Perfect for an organization with a poor culture.
The Growth Formula - Perfect to inspire people to take ownership of their development.
The Change Funnel - Perfect for any organization going through a lot of change.
Catalyst for Growth - Perfect for emerging leaders and high-potential employees. (Video from a virtual session)
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Speaking: We are now booking keynotes for the fall of 2025. Hit reply on this note, or check out some of our recent talks here.
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